Privacy Policy

OPG Mobility and Power Private Limited

At OPG Mobility and Power Private Limited (“OPG Mobility”, “we”, “our”, “us”), accessible from www.opgmobility.com, the privacy of our website visitors, customers, dealers, and partners is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, store, and protect personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, along with its associated rules.

This Privacy Policy applies solely to information collected through our website and digital platforms and does not apply to information collected offline or through other channels unless specifically stated.

1. Consent

By accessing or using our website, you expressly consent to the collection, use, storage, processing, and disclosure of your personal data in accordance with this Privacy Policy and applicable Indian laws.
Where required, consent will be obtained in a clear and lawful manner.

2. Information We Collect

We may collect the following categories of personal data:

a) Information Provided Directly by You

• Name

• Email address

• Mobile number

• Address

• Company / dealership name

• State and city

• Any information shared through enquiry forms, dealer registration forms, contact forms, or email communication

b) Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited, time spent, referring URLs

• Date and time of access

This data is collected through cookies, log files, and similar technologies.

3. Purpose of Data Collection

Your personal data is collected and processed for the following lawful purposes:

• To provide, operate, and maintain our website

• To respond to enquiries, dealer requests, and customer support queries

• To improve website functionality, user experience, and content

• To communicate important updates, offers, and promotional information (with consent)

• To conduct analytics, research, and business insights

• To comply with legal and regulatory obligations

• To prevent fraud, misuse, or unauthorized access

We ensure that personal data is used only for purposes that are clear, lawful, and necessary.

4. Cookies and Tracking Technologies

OPG Mobility uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies may store user preferences and browsing behavior.

Users may choose to disable cookies through browser settings. However, certain features of the website may not function optimally if cookies are disabled.

5. Log Files

OPG Mobility follows standard industry practices of using log files. These files collect non-personally identifiable information such as IP addresses, browser details, ISP, date and time stamps, and referring/exit pages. This data is used solely for analytical and security purposes.

6. Sharing and Disclosure of Information

We do not sell or rent personal data to third parties.

Personal data may be shared only in the following circumstances:

• With authorized service providers or business partners for operational purposes

• When required by law, regulation, or legal process

• To protect the rights, safety, or property of OPG Mobility or users

All third parties are required to maintain appropriate data protection and confidentiality standards.

7. Data Security

OPG Mobility implements reasonable security practices and procedures as required under Indian law to safeguard personal data against unauthorized access, misuse, loss, or alteration.

While we strive to protect your information, no digital platform can guarantee absolute security.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws. Once the purpose is fulfilled, data is securely deleted or anonymized.

9. Your Rights Under Indian Law

In accordance with the Digital Personal Data Protection Act, 2023, users have the right to:

• Access personal data held by us

• Request correction or updating of inaccurate data

• Request deletion of personal data, subject to legal obligations

• Withdraw consent for data processing

• Grievance redressal regarding misuse or improper handling of personal data

Requests can be made by contacting us using the details provided below. We will respond within the timelines prescribed by law.

10. Children’s Privacy

OPG Mobility does not knowingly collect personal data from children below the age of 18 years, unless permitted by law and with verifiable parental or guardian consent.

If it is discovered that personal data of a minor has been collected inadvertently, appropriate steps will be taken to delete such data promptly.

11. Third-Party Links

Our website may contain links to third-party websites. OPG Mobility is not responsible for the privacy practices or content of such external websites. Users are advised to review the respective privacy policies of third-party sites.

12. Changes to This Privacy Policy

OPG Mobility reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal, regulatory, or business requirements. Updated versions will be posted on this page with the revised effective date.

13. Contact Information & Grievance Officer

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

OPG Mobility and Power Private Limited
Website: www.opgmobility.com
Email: info@opgmobility.com